frequently asked questions

Top 5 questions from brides:

Do I need an appointment to try on wedding dresses at Laine London?


Yes. In order to give you our full attention, appointments are necessary. CLICK HERE to schedule online. You can also call or text us at (770) 970-0012 and we will be happy to schedule an appointment for you over the phone.




How long is my appointment?


We provide 2 options: Option #1: A 90-minute appointment for the bride whose wedding date is set and is ready to say "Yes!" to the dress. Option #2: A 60-minute appointment for the bride whose just looking and not quite ready to say "Yes!" to the dress.




Can I cancel my appointment?


Absolutely! We get it, life happens. However, we are a small boutique who takes a limited number of consultations each day, therefore all rescheduling and cancellations must be made no later than 24 hours before your scheduled appointment. “No shows” and cancellations without 24-hour notice will incur a $25 fee charged to the credit card on file.




Do I need to make an appointment to try on accesories?


Yes, appointments are required to try-on veils, headpieces and other accesories. Same day appointments may be available. Call or text us at (770) 970-0012 or CLICK HERE to book an accesories consultation online.




Can I complete my entire look in one appointment?


Absolutely! Not only can you find the dress of your dreams on your first visit to Laine London, but you can also find all of your bridal accessories, including your veil or headpiece, jewelry, and more!




Why do you take my credit card to make an appointment?


Laine London requires a credit card to reserve your appointment. There is no charge for the appointment. However, if you do not cancel 24 hrs prior to your appointment, you will be charged a $25 cancellation fee.




What if I don't say "Yes!" to the dress at my first appointment? How do I make another appointment?


If you didn’t fall in love with a dress at your first appointment, you will be able to schedule a revisit with your stylist before you leave. You can also call or text us at (770) 970-0012 when you are ready to book another visit.




I didn't rent my dress from Laine London. Can I still rent accessories from Laine London?


Of course! We reccomend you bring your dress to the appointment, but you can also bring a swatch or photo of your dress and we will help you find the perfect accessories.




Help! I'm getting married in less than a month—is it too late to get a gown from Laine London?


No, it’s not too late, but every second counts! Click Here to schedule online. You can also call or text us at (770) 970-0012 and we will be happy to schedule an appointment for you over the phone.




How many fittings will I need?


Typically, Laine London brides require 2 fittings to ensure the proper fit. After the final fitting, your dress will be professinally dry cleaned, inspected for quality, and carefully packaged so that it’s ready for you to pick up.





FAQ: The Shopping Experience

Do I need an appointment to try on wedding dresses at Laine London?


Yes. In order to give you our full attention, appointments are necessary. CLICK HERE to schedule online. You can also call or text us at (770) 970-0012 and we will be happy to schedule an appointment for you over the phone.




How long is my appointment?


We provide 2 options: Option #1: A 90-minute appointment for the bride whose wedding date is set and is ready to say "Yes!" to the dress. Option #2: A 60-minute appointment for the bride whose just looking and not quite ready to say "Yes!" to the dress.




Can I cancel my appointment?


Absolutely! We get it, life happens. However, we are a small boutique who takes a limited number of consultations each day, therefore all rescheduling and cancellations must be made no later than 24 hours before your scheduled appointment. “No shows” and cancellations without 24-hour notice will incur a $25 fee charged to the credit card on file.




Do I need to make an appointment to try on accesories?


Yes, appointments are required to try-on veils, headpieces and other accesories. Same day appointments may be available. Call or text us at (770) 970-0012 or CLICK HERE to book an accesories consultation online.




Can I complete my entire look in one appointment?


Absolutely! Not only can you find the dress of your dreams on your first visit to Laine London, but you can also find all of your bridal accessories, including your veil or headpiece, jewelry, and more!




Why do you take my credit card to make an appointment?


Laine London requires a credit card to reserve your appointment. There is no charge for the appointment. However, if you do not cancel 24 hrs prior to your appointment, you will be charged a $25 cancellation fee.




What if I don't say "Yes!" to the dress at my first appointment? How do I make another appointment?


If you didn’t fall in love with a dress at your first appointment, you will be able to schedule a revisit with your stylist before you leave. You can also call or text us at (770) 970-0012 when you are ready to book another visit.




I didn't rent my dress from Laine London. Can I still rent accessories from Laine London?


Of course! We reccomend you bring your dress to the appointment, but you can also bring a swatch or photo of your dress and we will help you find the perfect accessories.




Help! I'm getting married in less than a month—is it too late to get a gown from Laine London?


No, it’s not too late, but every second counts! Click Here to schedule online. You can also call or text us at (770) 970-0012 and we will be happy to schedule an appointment for you over the phone.




How many fittings will I need?


Typically, Laine London brides require 2 fittings to ensure the proper fit. After the final fitting, your dress will be professinally dry cleaned, inspected for quality, and carefully packaged so that it’s ready for you to pick up.





FAQ: Payment & Financing

Do I need an appointment to try on wedding dresses at Laine London?


Yes. In order to give you our full attention, appointments are necessary. CLICK HERE to schedule online. You can also call or text us at (770) 970-0012 and we will be happy to schedule an appointment for you over the phone.




How long is my appointment?


We provide 2 options: Option #1: A 90-minute appointment for the bride whose wedding date is set and is ready to say "Yes!" to the dress. Option #2: A 60-minute appointment for the bride whose just looking and not quite ready to say "Yes!" to the dress.




Can I cancel my appointment?


Absolutely! We get it, life happens. However, we are a small boutique who takes a limited number of consultations each day, therefore all rescheduling and cancellations must be made no later than 24 hours before your scheduled appointment. “No shows” and cancellations without 24-hour notice will incur a $25 fee charged to the credit card on file.




Do I need to make an appointment to try on accesories?


Yes, appointments are required to try-on veils, headpieces and other accesories. Same day appointments may be available. Call or text us at (770) 970-0012 or CLICK HERE to book an accesories consultation online.




Can I complete my entire look in one appointment?


Absolutely! Not only can you find the dress of your dreams on your first visit to Laine London, but you can also find all of your bridal accessories, including your veil or headpiece, jewelry, and more!




Why do you take my credit card to make an appointment?


Laine London requires a credit card to reserve your appointment. There is no charge for the appointment. However, if you do not cancel 24 hrs prior to your appointment, you will be charged a $25 cancellation fee.




What if I don't say "Yes!" to the dress at my first appointment? How do I make another appointment?


If you didn’t fall in love with a dress at your first appointment, you will be able to schedule a revisit with your stylist before you leave. You can also call or text us at (770) 970-0012 when you are ready to book another visit.




I didn't rent my dress from Laine London. Can I still rent accessories from Laine London?


Of course! We reccomend you bring your dress to the appointment, but you can also bring a swatch or photo of your dress and we will help you find the perfect accessories.




Help! I'm getting married in less than a month—is it too late to get a gown from Laine London?


No, it’s not too late, but every second counts! Click Here to schedule online. You can also call or text us at (770) 970-0012 and we will be happy to schedule an appointment for you over the phone.




How many fittings will I need?


Typically, Laine London brides require 2 fittings to ensure the proper fit. After the final fitting, your dress will be professinally dry cleaned, inspected for quality, and carefully packaged so that it’s ready for you to pick up.





FAQ: Making an Appointment

Do I need an appointment to try on wedding dresses at Laine London?


Yes. In order to give you our full attention, appointments are necessary. CLICK HERE to schedule online. You can also call or text us at (770) 970-0012 and we will be happy to schedule an appointment for you over the phone.




How long is my appointment?


We provide 2 options: Option #1: A 90-minute appointment for the bride whose wedding date is set and is ready to say "Yes!" to the dress. Option #2: A 60-minute appointment for the bride whose just looking and not quite ready to say "Yes!" to the dress.




Can I cancel my appointment?


Absolutely! We get it, life happens. However, we are a small boutique who takes a limited number of consultations each day, therefore all rescheduling and cancellations must be made no later than 24 hours before your scheduled appointment. “No shows” and cancellations without 24-hour notice will incur a $25 fee charged to the credit card on file.




Do I need to make an appointment to try on accesories?


Yes, appointments are required to try-on veils, headpieces and other accesories. Same day appointments may be available. Call or text us at (770) 970-0012 or CLICK HERE to book an accesories consultation online.




Can I complete my entire look in one appointment?


Absolutely! Not only can you find the dress of your dreams on your first visit to Laine London, but you can also find all of your bridal accessories, including your veil or headpiece, jewelry, and more!




Why do you take my credit card to make an appointment?


Laine London requires a credit card to reserve your appointment. There is no charge for the appointment. However, if you do not cancel 24 hrs prior to your appointment, you will be charged a $25 cancellation fee.




What if I don't say "Yes!" to the dress at my first appointment? How do I make another appointment?


If you didn’t fall in love with a dress at your first appointment, you will be able to schedule a revisit with your stylist before you leave. You can also call or text us at (770) 970-0012 when you are ready to book another visit.




I didn't rent my dress from Laine London. Can I still rent accessories from Laine London?


Of course! We reccomend you bring your dress to the appointment, but you can also bring a swatch or photo of your dress and we will help you find the perfect accessories.




Help! I'm getting married in less than a month—is it too late to get a gown from Laine London?


No, it’s not too late, but every second counts! Click Here to schedule online. You can also call or text us at (770) 970-0012 and we will be happy to schedule an appointment for you over the phone.




How many fittings will I need?


Typically, Laine London brides require 2 fittings to ensure the proper fit. After the final fitting, your dress will be professinally dry cleaned, inspected for quality, and carefully packaged so that it’s ready for you to pick up.





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5400 New Peachtree Rd, Chamblee, GA 30341 | 770.970.0012

©2018 LAINE LONDON CO.