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FAQ

  • How does renting a wedding dress at Laine London work?
    Step 1: Take the Quiz. Find out if you're ready to come in for an appointment by taking our style quiz. It's fun, fast, and helps us get to know your personal style. If your wedding date is set and you've already started trying on dresses, we'll send you instructions to book an in-store appointment. Step 2: Find your dress. Book an appointment with one of our personal stylists and try on designer wedding dresses from our thoughtfully curated collection. Your dress will be held for your date when you sign the rental agreement and make your first payment (50% deposit is due at signing). Step 3: Get Fitted. Your series of three alterations appointments will begin about a month before your wedding. You’ll work with our alterations experts to ensure the perfect fit. Step 4: Say "I Do!" Pick up your dress for your 7 day rental period. Dance the night away, knowing we’ll take care of the cleaning. Step 5: Stress-free return. Place your dress back in the garment bag it came in. Drop off at the scheduled time. Time to live happily ever after!
  • What are the price ranges for dresses at Laine London?
    Our 7-day rental packages start at $1500 and include any dress, dry cleaning and signature alterations (hem, take in sides, strap adjustments, and bustle).
  • What alterations are included?
    We are dedicated to ensuring you get the perfect fit: your dress will fit like a dream thanks to our talented alterations team. Standard alterations include the hem, taking in the sides the strap and bustle. Customizations are available for an additional fee.
  • What if I accidentally stain or damage the dress?
    We understand that normal wear and tear may be inevitable, and a small insurance fee to cover minor stains and damage will be included in the rental price. You are responsible for loss, destruction or damage to the dress due to theft, mysterious disappearance, fire, major stains or any other cause, other than normal wear and tear.
  • What do I do if I’m having a destination wedding and can't return the dress right away?
    No worries! When traveling out of state or the country, we understand that travel dates may not allow you to return the dress right away. We offer rental extensions by the day or the week. With prior approval, you may arrange to ship the dress back to us. When booking your pick up and drop off appointments, let us know how long you’ll need the dress.
  • I’m not in the Atlanta metro area. Do you work with out of town brides?
    We work with brides from all over the country! If you travel to Atlanta regularly, we can work around your travel schedule. We do require that brides are present for each of their alterations appointments. Depending on the fit and complication level of the dress we may be able to complete two appointments in one weekend. For an additional fee, we can ship the dress to you once the alterations are complete. With prior approval, you may ship your rental items back or have a friend or wedding guest return on your behalf.
  • I’m pregnant! What do you recommend?
    Congratulations! We recommend booking an appointment as close to your wedding as possible (45-60 days) to ensure the best fit. We’ll likely size up and show styles that are bump friendly! If the dress you originally selected does not fit due to a change in body composition, a $5/ day restocking fee may apply when you select a different dress. Read more here!
  • I rented my dress, and now I’ve changed my mind. What can I do?
    Another amazing benefit of renting with Laine London! Our $95 peace of mind fee covers changed in style preference or body composition, and you can opt to pay this fee up to 60 days before your wedding. This fee covers the restocking fee and allows you to come in for a new appointment and select a different dress. Rest well knowing we’ve got your back!
  • I've lost or gained weight since I selected my rental dress. Anything I should know?
    If you’ve lost — or gained weight, get in touch with us as soon as possible so we can work together to find a solution. We can take dresses in up to 2 inches per seam. Beyond that, you may need to pick a new dress and may be subject to a $5/day restocking fee. Another amazing benefit of renting with Laine London? Our $95 peace of mind fee covers changed in style preference or body composition, and you can opt to pay this fee up to 60 days before your wedding. This fee eliminates the restocking fee and allows you to come in for a new appointment and select a different dress. Rest well knowing we’ve got your back!
  • How does renting a wedding dress at Laine London work?
    Step 1: Take the Quiz. Find out if you're ready to come in for an appointment by taking our style quiz. It's fun, fast, and helps us get to know your personal style. If your wedding date is set and you've already started trying on dresses, we'll send you instructions to book an in-store appointment. Step 2: Find your dress. Book an appointment with one of our personal stylists and try on designer wedding dresses from our thoughtfully curated collection. Your dress will be held for your date when you sign the rental agreement and make your first payment (50% deposit is due at signing). Step 3: Get Fitted. Your series of three alterations appointments will begin about a month before your wedding. You’ll work with our alterations experts to ensure the perfect fit. Step 4: Say "I Do!" Pick up your dress for your 7 day rental period. Dance the night away, knowing we’ll take care of the cleaning. Step 5: Stress-free return. Place your dress back in the garment bag it came in. Drop off at the scheduled time. Time to live happily ever after!
  • What are the price ranges for dresses at Laine London?
    Our 7-day rental packages start at $1500 and include any dress, dry cleaning and signature alterations (hem, take in sides, strap adjustments, and bustle).
  • What alterations are included?
    We are dedicated to ensuring you get the perfect fit: your dress will fit like a dream thanks to our talented alterations team. Standard alterations include the hem, taking in the sides the strap and bustle. Customizations are available for an additional fee.
  • What if I accidentally stain or damage the dress?
    We understand that normal wear and tear may be inevitable, and a small insurance fee to cover minor stains and damage will be included in the rental price. You are responsible for loss, destruction or damage to the dress due to theft, mysterious disappearance, fire, major stains or any other cause, other than normal wear and tear.
  • What do I do if I’m having a destination wedding and can't return the dress right away?
    No worries! When traveling out of state or the country, we understand that travel dates may not allow you to return the dress right away. We offer rental extensions by the day or the week. With prior approval, you may arrange to ship the dress back to us. When booking your pick up and drop off appointments, let us know how long you’ll need the dress.
  • I’m not in the Atlanta metro area. Do you work with out of town brides?
    We work with brides from all over the country! If you travel to Atlanta regularly, we can work around your travel schedule. We do require that brides are present for each of their alterations appointments. Depending on the fit and complication level of the dress we may be able to complete two appointments in one weekend. For an additional fee, we can ship the dress to you once the alterations are complete. With prior approval, you may ship your rental items back or have a friend or wedding guest return on your behalf.
  • I’m pregnant! What do you recommend?
    Congratulations! We recommend booking an appointment as close to your wedding as possible (45-60 days) to ensure the best fit. We’ll likely size up and show styles that are bump friendly! If the dress you originally selected does not fit due to a change in body composition, a $5/ day restocking fee may apply when you select a different dress. Read more here!
  • I rented my dress, and now I’ve changed my mind. What can I do?
    Another amazing benefit of renting with Laine London! Our $95 peace of mind fee covers changed in style preference or body composition, and you can opt to pay this fee up to 60 days before your wedding. This fee covers the restocking fee and allows you to come in for a new appointment and select a different dress. Rest well knowing we’ve got your back!
  • I've lost or gained weight since I selected my rental dress. Anything I should know?
    If you’ve lost — or gained weight, get in touch with us as soon as possible so we can work together to find a solution. We can take dresses in up to 2 inches per seam. Beyond that, you may need to pick a new dress and may be subject to a $5/day restocking fee. Another amazing benefit of renting with Laine London? Our $95 peace of mind fee covers changed in style preference or body composition, and you can opt to pay this fee up to 60 days before your wedding. This fee eliminates the restocking fee and allows you to come in for a new appointment and select a different dress. Rest well knowing we’ve got your back!
  • How does renting a wedding dress at Laine London work?
    Step 1: Take the Quiz. Find out if you're ready to come in for an appointment by taking our style quiz. It's fun, fast, and helps us get to know your personal style. If your wedding date is set and you've already started trying on dresses, we'll send you instructions to book an in-store appointment. Step 2: Find your dress. Book an appointment with one of our personal stylists and try on designer wedding dresses from our thoughtfully curated collection. Your dress will be held for your date when you sign the rental agreement and make your first payment (50% deposit is due at signing). Step 3: Get Fitted. Your series of three alterations appointments will begin about a month before your wedding. You’ll work with our alterations experts to ensure the perfect fit. Step 4: Say "I Do!" Pick up your dress for your 7 day rental period. Dance the night away, knowing we’ll take care of the cleaning. Step 5: Stress-free return. Place your dress back in the garment bag it came in. Drop off at the scheduled time. Time to live happily ever after!
  • What are the price ranges for dresses at Laine London?
    Our 7-day rental packages start at $1500 and include any dress, dry cleaning and signature alterations (hem, take in sides, strap adjustments, and bustle).
  • What alterations are included?
    We are dedicated to ensuring you get the perfect fit: your dress will fit like a dream thanks to our talented alterations team. Standard alterations include the hem, taking in the sides the strap and bustle. Customizations are available for an additional fee.
  • What if I accidentally stain or damage the dress?
    We understand that normal wear and tear may be inevitable, and a small insurance fee to cover minor stains and damage will be included in the rental price. You are responsible for loss, destruction or damage to the dress due to theft, mysterious disappearance, fire, major stains or any other cause, other than normal wear and tear.
  • What do I do if I’m having a destination wedding and can't return the dress right away?
    No worries! When traveling out of state or the country, we understand that travel dates may not allow you to return the dress right away. We offer rental extensions by the day or the week. With prior approval, you may arrange to ship the dress back to us. When booking your pick up and drop off appointments, let us know how long you’ll need the dress.
  • I’m not in the Atlanta metro area. Do you work with out of town brides?
    We work with brides from all over the country! If you travel to Atlanta regularly, we can work around your travel schedule. We do require that brides are present for each of their alterations appointments. Depending on the fit and complication level of the dress we may be able to complete two appointments in one weekend. For an additional fee, we can ship the dress to you once the alterations are complete. With prior approval, you may ship your rental items back or have a friend or wedding guest return on your behalf.
  • I’m pregnant! What do you recommend?
    Congratulations! We recommend booking an appointment as close to your wedding as possible (45-60 days) to ensure the best fit. We’ll likely size up and show styles that are bump friendly! If the dress you originally selected does not fit due to a change in body composition, a $5/ day restocking fee may apply when you select a different dress. Read more here!
  • I rented my dress, and now I’ve changed my mind. What can I do?
    Another amazing benefit of renting with Laine London! Our $95 peace of mind fee covers changed in style preference or body composition, and you can opt to pay this fee up to 60 days before your wedding. This fee covers the restocking fee and allows you to come in for a new appointment and select a different dress. Rest well knowing we’ve got your back!
  • I've lost or gained weight since I selected my rental dress. Anything I should know?
    If you’ve lost — or gained weight, get in touch with us as soon as possible so we can work together to find a solution. We can take dresses in up to 2 inches per seam. Beyond that, you may need to pick a new dress and may be subject to a $5/day restocking fee. Another amazing benefit of renting with Laine London? Our $95 peace of mind fee covers changed in style preference or body composition, and you can opt to pay this fee up to 60 days before your wedding. This fee eliminates the restocking fee and allows you to come in for a new appointment and select a different dress. Rest well knowing we’ve got your back!
  • How does renting a wedding dress at Laine London work?
    Step 1: Take the Quiz. Find out if you're ready to come in for an appointment by taking our style quiz. It's fun, fast, and helps us get to know your personal style. If your wedding date is set and you've already started trying on dresses, we'll send you instructions to book an in-store appointment. Step 2: Find your dress. Book an appointment with one of our personal stylists and try on designer wedding dresses from our thoughtfully curated collection. Your dress will be held for your date when you sign the rental agreement and make your first payment (50% deposit is due at signing). Step 3: Get Fitted. Your series of three alterations appointments will begin about a month before your wedding. You’ll work with our alterations experts to ensure the perfect fit. Step 4: Say "I Do!" Pick up your dress for your 7 day rental period. Dance the night away, knowing we’ll take care of the cleaning. Step 5: Stress-free return. Place your dress back in the garment bag it came in. Drop off at the scheduled time. Time to live happily ever after!
  • What are the price ranges for dresses at Laine London?
    Our 7-day rental packages start at $1500 and include any dress, dry cleaning and signature alterations (hem, take in sides, strap adjustments, and bustle).
  • What alterations are included?
    We are dedicated to ensuring you get the perfect fit: your dress will fit like a dream thanks to our talented alterations team. Standard alterations include the hem, taking in the sides the strap and bustle. Customizations are available for an additional fee.
  • What if I accidentally stain or damage the dress?
    We understand that normal wear and tear may be inevitable, and a small insurance fee to cover minor stains and damage will be included in the rental price. You are responsible for loss, destruction or damage to the dress due to theft, mysterious disappearance, fire, major stains or any other cause, other than normal wear and tear.
  • What do I do if I’m having a destination wedding and can't return the dress right away?
    No worries! When traveling out of state or the country, we understand that travel dates may not allow you to return the dress right away. We offer rental extensions by the day or the week. With prior approval, you may arrange to ship the dress back to us. When booking your pick up and drop off appointments, let us know how long you’ll need the dress.
  • I’m not in the Atlanta metro area. Do you work with out of town brides?
    We work with brides from all over the country! If you travel to Atlanta regularly, we can work around your travel schedule. We do require that brides are present for each of their alterations appointments. Depending on the fit and complication level of the dress we may be able to complete two appointments in one weekend. For an additional fee, we can ship the dress to you once the alterations are complete. With prior approval, you may ship your rental items back or have a friend or wedding guest return on your behalf.
  • I’m pregnant! What do you recommend?
    Congratulations! We recommend booking an appointment as close to your wedding as possible (45-60 days) to ensure the best fit. We’ll likely size up and show styles that are bump friendly! If the dress you originally selected does not fit due to a change in body composition, a $5/ day restocking fee may apply when you select a different dress. Read more here!
  • I rented my dress, and now I’ve changed my mind. What can I do?
    Another amazing benefit of renting with Laine London! Our $95 peace of mind fee covers changed in style preference or body composition, and you can opt to pay this fee up to 60 days before your wedding. This fee covers the restocking fee and allows you to come in for a new appointment and select a different dress. Rest well knowing we’ve got your back!
  • I've lost or gained weight since I selected my rental dress. Anything I should know?
    If you’ve lost — or gained weight, get in touch with us as soon as possible so we can work together to find a solution. We can take dresses in up to 2 inches per seam. Beyond that, you may need to pick a new dress and may be subject to a $5/day restocking fee. Another amazing benefit of renting with Laine London? Our $95 peace of mind fee covers changed in style preference or body composition, and you can opt to pay this fee up to 60 days before your wedding. This fee eliminates the restocking fee and allows you to come in for a new appointment and select a different dress. Rest well knowing we’ve got your back!
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